ITIL4 Foundation Training and Certification
Upgrade your knowledge of IT Service Management through this comprehensive ITIL training and certification examination package. This Training will show you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.
ITIL Certification Course Overview
This ITIL Foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of ITIL certification, you will know how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
ITIL 4 Course Curriculums
Introduction to ITIL4
ITIL Key Concepts
ITIL Guiding Principles
The Four Dimensions of Service Management
The ITIL Service Value System
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Exam & Certification
ITIL 4 Foundation exam structure is as follows.
There are 40 multiple-choice questions.
ITIL is an acronym for Information Technology Infrastructure Library.
Training sessions at Neoskills are conducted by certified experts who have practical working experience as well as training experience. Our facilitators hold 20+ years of experience in IT Service Management
Yes, we do.
No. ITIL 4 Foundation certificate is a prerequisite for the next level.
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